You can place an order by browsing our products, selecting your desired items, adding them to your cart, and completing checkout with your details and preferred payment method.
We accept COD and debit cards, local bank transfers, and other secure payment options available at checkout.
Currently, we provide shipping across Pakistan. If you require international delivery, please contact our support team before placing your order.
Delivery times vary depending on your location and courier service. Estimated delivery dates are shown at checkout.
Yes. Once your order is dispatched, we will send you a tracking number via email/SMS so you can monitor your delivery status.
If your order arrives damaged, incorrect, or missing an item, contact us within 48 hours with photos and your order number. We will arrange a replacement or refund as appropriate.
We accept returns or exchanges for unused and unopened products within 7 days of delivery. Products must be in original condition and packaging. Opened or used skincare products are not eligible for return unless defective.
Orders can be canceled before they are dispatched. Once shipped, the order cannot be canceled but may be returned per our Returns & Exchanges Policy.
Change-of-mind returns are accepted within 7 days if the items are unopened and unused. Return shipping charges will be the customer’s responsibility.
You can reach our support team at info@evellincare.com or by phone at 03336006376. Please include your order number for order-related enquiries.
Yes. We use secure encryption and data protection practices to safeguard your personal information. For more details, please refer to our Privacy Policy.